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Terms & Conditions
Understand the guidelines that ensure every Velura stay is smooth, clear, and hassle-free.
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last Edited: 17/09/2025

Our Terms & Conditions outline the rules and guidelines for using Velura Stays’ services, including booking, check-in, and guest responsibilities. They help ensure a smooth, safe, and enjoyable experience for all guests while clearly explaining rights, obligations, and how we operate.

Introduction
These Terms & Conditions govern your use of Velura Stays services, including bookings and website use. By using our services, you agree to these terms.

Booking & Payment

  • All bookings require full payment or deposit as specified.

  • Bookings are personal and non-transferable unless agreed in writing.

Check-In & Check-Out

  • Check-in and check-out times will be communicated at booking.

  • Early check-in or late check-out may be available on request.

Guest Conduct

  • Guests must respect the property, neighbours, and staff.

  • Any damage caused during the stay may result in additional charges.

Liability

  • Velura Stays is not liable for loss, damage, or personal injury unless caused by our negligence.

  • We reserve the right to refuse service or terminate a stay if terms are violated.

Modifications & Cancellations

  • Bookings may be modified or cancelled according to our Cancellation Policy.

Governing Law
These terms are governed by the laws of England and Wales.